Aiming to help libraries market their services using low-cost or no-cost techniques, Woodward shares practical lessons for any library's revitalization inspired by the success of mega bookstores. Bookstores focus on the customer, and libraries need to take a page from their book.
Inhoudsopgave:
To be, or not to be: that is the question: whether 'tis nobler in the mind to suffer the slings and arrows of outrageous fortune, or to take arms against a sea of troubles, and by opposing end them? To die: to sleep; no more; and, by a sleep to say we end the heart-ache and the thousand natural shocks that flesh is heir to, 'tis a consummation devoutly to be wish'd. To die, to sleep; to sleep: perchance to dream: