VU Boekhandel

Practical Guide to Achieving Customer Satisfaction in Events and Hotels

Hoofdkenmerken

Auteur:	Berners, Philip
Titel:	Practical Guide to Achieving Customer Satisfaction in Events and Hotels
Uitgever:	Taylor & Francis Ltd
ISBN:	9780367723859
ISBN boekversie:	9781000617733
Serie:	The Practical Guide to Events and Hotel Management Series
Land van oorsprong:	United Kingdom
Prijs:	€ 55,09
Verschijningsdatum:	18-07-2022
Bericht:	Langere levertijd (2-3 weken)

Inhoudelijke kenmerken

Categorie:	Events management industries
Geillustreerd:	2 Tables, black and white; 23 Line drawings, black and white; 1 Halftones, black and white; 24 Illustrations, black and white

Technische kenmerken

Verschijningsvorm:	Paperback / softback
Paginas:	180
Hoogte mm.:	154
Breedte mm.:	234
Dikte mm.:	18
Gewicht gr.:	304

Inhoud:

The Practical Guide to Achieving Customer Satisfaction in Events and Hotels is the 4th title in the Routledge series The Practical Guide to Events and Hotel Management and presents expert-led insight of customer service best practice within events and hotels.