Stepping into an IT leadership role for the first time? Feeling overwhelmed by the transition from technical expert to people manager? Youâre not alone. In Members, Methods, and Measures, Thomas E. Armstrong delivers the guide he wishes he had when he was thrust into managementâwithout a roadmap, training, or support. Drawing on years of experience leading high-performing technology teams, Armstrong breaks down the challenges of IT leadership with real-world insights, practical frameworks, and battle-tested strategies. This book is your crash course in mastering IT Management. Learn how to: Build and manage a high-impact IT teamâfrom hiring and onboarding to retention and career development Navigate the shift from doer to leaderâavoid the common pitfalls that derail new managers Set priorities, delegate effectively, and drive results without micromanaging or burning out Manage up, down, and acrossâcommunicate with executives, gain stakeholder buy-in, and earn your teamâs trust Measure what mattersâensure your teamâs work is recognized and valued by the business Packed with actionable advice, real-world examples, and insights from industry leaders, Members, Methods, and Measures is the ultimate playbook for IT professionals making the leap to management. Whether stepping into leadership for the first time or looking to refine your skills, this book will equip you with the tools, confidence, and strategies to build a thriving, high-performing team.
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