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Celebrity Experience Insider Secrets to Delivering Red Carpet Customer Service

Hoofdkenmerken

Auteur:	Cutting, Donna
Titel:	Celebrity Experience Insider Secrets to Delivering Red Carpet Customer Service
Uitgever:	John Wiley & Sons Inc
ISBN:	9780470174012
Land van oorsprong:	United States
Prijs:	€ 37,17
Verschijningsdatum:	08-02-2008
Bericht:	Langere levertijd (2-3 weken)

Inhoudelijke kenmerken

Categorie:	Customer services
Geillustreerd:	Drawings: 1 B&W, 0 Color
Dewey code:	658.812

Technische kenmerken

Verschijningsvorm:	Hardback
Paginas:	256
Hoogte mm.:	231
Breedte mm.:	164
Dikte mm.:	23
Gewicht gr.:	438

Inhoud:

Praise for The Celebrity Experience -Bob Danzig, former CEO, Hearst Newspapers, and author, speaker, and professor "You can't focus on the customer until you develop the right attitudes in your team. The Celebrity Experience is proof that you can treat your customers as stars and improve the bottom line. " -Howard D.